Terms of sale
Please read these terms and our refund policy before purchasing a supplier pack.
Last updated: 13 October 2026
1. What you are buying
We sell digital supplier contact information, not clothing, electronics, watches, perfume or other physical goods. Each purchase provides the contacts described in the selected pack. The All Suppliers Bundle includes all supplier packs available on this website. Product images and brand references describe supplier categories; they do not mean a physical item is included or that Apex Resell is affiliated with those brands.
2. Prices and payment
Prices are displayed in euros. Packs are purchased with a one-time payment, not a subscription: there is no automatic renewal. Review the final amount and any applicable taxes shown at checkout before paying. Payments are processed by Stripe; available payment methods depend on your country and eligibility.
3. Delivery and account access
After successful payment confirmation, contacts are made available by email and in your personal account. Supply may be delayed while a payment is pending or during a technical interruption. Use an accurate email address, check your spam folder and keep your sign-in details secure. Guest purchases must be associated with an account using the same verified email to appear in your account.
4. Digital content and withdrawal
Where applicable, consumers generally have a 14-day statutory withdrawal period. For paid digital content supplied immediately, this right may be lost only when the law's requirements are met, including express prior consent to immediate supply, acknowledgement of the loss of withdrawal rights and confirmation on a durable medium such as email. Payment, viewing this page or delivery alone does not establish that consent. Until these requirements are met, applicable withdrawal rights remain available.
5. Refunds and failed contacts
After any contact in an order has been delivered, we do not offer voluntary change-of-mind refunds. A failed or invalid contact is addressed first through replacement. This does not limit statutory withdrawal or remedies for defective or undelivered content. Read the refund and replacement policy for details.
6. Using suppliers and the content
Supplier transactions are separate agreements between you and the supplier. Check stock, authenticity, pricing, delivery, returns and applicable laws before ordering goods. Do not use contacts for unlawful activity, harassment or the purchase or resale of counterfeit goods. Pack access is for your own use; do not publish, share or resell our contact lists without permission.
7. Results and responsibility
We do not guarantee profits, sales, supplier stock levels or supplier prices. The advertised 90-day guarantee is personal support subject to its stated conditions, not a money-back or income guarantee. We remain responsible for our digital content as required by law; nothing in these terms excludes liability or rights that cannot legally be excluded.
8. Complaints and applicable rights
Keep your purchase reference and evidence of any issue. A verified complaints email and the applicable consumer dispute-resolution information must be published once the seller's country and identity are confirmed. No term restricts a consumer's mandatory local protections or right to seek remedies through competent authorities or courts.
9. Changes to these terms
The terms shown when you purchase apply to that order. Later changes do not retroactively remove your contractual or statutory rights. Keep a copy of these terms and your order confirmation.